Thank you for interest in the North Bay Helps platform. This is developed to help people navigate during emergency events such as the COVID-19 pandemic, as many service providers are offering a variety of different ways to be accessible to the public.
We ask when adding a listing, please provide as much information about how you are operating during COVID-19 including how people can access your services currently, operating hours, and contact information.
Once registered, please click "Add a Listing".
North Bay Helps
Service Delivery Change DURING COVID-19:
The City Hall Office location is open but our doors are locked due to the Pandemic.
Please contact us by phone or email.
Due to the limited number of staff available on-site you will likely need to leave a voicemail message when calling the office. Voicemail and email messages are being monitored and we will do our best to return contact in a timely manner.
Anyone who does not have access to a phone or email can visit City Hall and will be met outside by an Ontario Works Staff. Social distancing is required at all times when visiting City Hall.
If you have documents to submit, please do so by using the drop box on the exterior of the building, mailing or emailing.
If you are feeling unwell, have a fever, cough, difficulty breathing or you have recently traveled out of the country please do not come to City Hall.
Please find a way to contact your family Doctor or the Health Unit at….insert info……. Thank you in advance for your patience and understanding during this difficult time.
Overview Ontario Works helps people who are in financial need through: On-Going Financial Assistance including income to help with the costs of basic needs like food, clothing and shelter as well as health benefits for clients and their families. Emergency assistance for people who are in a crisis or an emergency situation (such as fire, flood, impending eviction or homeless, health-related crisis, family violence or concern about safety, death in the immediate family or theft). Am I Eligible? Ontario Works is a social assistance program to help eligible residents of Ontario who are in financial need. To receive help from Ontario Works, you must: