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Helping You Navigate Essential Services During COVID-19

Important Messages

Message from the City of North Bay

Contact the City of North Bay’s Customer Service Centre for information and services aimed at helping those impacted by the COVID-19 pandemic.

The number to call is 705-474-0400 (after greeting: press 2)

Email: [email protected]

Staff will assist callers in accessing City of North Bay programs and services, direct them to important sources of information and help them connect with other community or government supports.


For more information and Municipal COVID-19 updates please click here.

Message from North Bay Parry Sound District Health Unit

We are grateful for the continued effort of community members in keeping each other safe.

The Health Unit continues to monitor and respond to the COVID-19 situation including operating a Call Centre to address questions from the public.

If you have questions about COVID-19:

  • Call 1-800-563-2808 option 5
  • Calls are being responded to weekdays from 8:30 a.m. to 4:30 p.m.


Here is the latest information on COVID-19 including schools and COVID-19.